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CINCINNATI — A Cincinnati business and its owners were recently named in a lawsuit filed by Ohio Attorney General Dave Yost for allegedly marketing refurbished products as new.
The lawsuit, filed in Hamilton County Common Pleas Court, is against ZC Home LLC and Cincinnati residents/owners Zheng Zhang and Zhilian Chen. In the lawsuit, Yost alleges the business purchased refurbished Dyson products and resold them online, including through Walmart.com, while falsely advertising the products as new. ZC Home also operated under the names EsolutionTech and Pro_Tech4u.
“Consumers paid for a top-of-the-line product but instead got a dusted-off version,” Yost said. “You can’t sweep this deception under the rug.”
Yost said his office is aware of at least 3,300 consumers who likely unknowingly purchased a refurbished product under false pretenses. Dyson makes vacuum cleaners and other household appliances, and refurbished products typically sell for 30-50% less than new ones.
Through the lawsuit, Yost’s office asks the court to order:
Yost encourages those who believe they purchased a refurbished Dyson product marketed as new from ZC Home to contact the AG’s Consumer Protection Section at www.OhioProtects.org or 800-282-0515.