By Josh Recamara
Gallagher has unveiled a new operating structure for its UK Retail division, creating two dedicated trading units aimed at better serving distinct client segments.
The move follows the broker's acquisition of AssuredPartners, which added 1,000 employees and several new regional businesses to Gallagher's UK and Ireland operations.
The new framework divides Retail into Commercial and Corporate divisions, each tailored to meet the differing risk and insurance needs of their respective clients. Gallagher said the structure will enhance client service and operational efficiency as the firm integrated AssuredPartners' offices, clients and teams into its network.
The Commercial Division will focus on mid-market clients through Gallagher's network of more than 60 offices across the UK. Gary Fletcher, previously head of Gallagher Retail in the South, has been appointed managing director of the division. He will oversee six regional managing directors, including newly promoted leaders from both Gallagher and AssuredPartners, supported by directors for sales, client services and commercial operations.
The Corporate Division, led by newly appointed managing director Simon Waine, will cater to larger clients with complex risk profiles. Waine, who joined Gallagher in 2010, will oversee specialist practices covering major corporate, real estate and public sector and education clients. The division's focus will be on providing bespoke risk management and insurance solutions for organisations requiring tailored coverage and strategic advice.
Nick Harris, CEO of UK & Ireland Retail Broking, said the reorganisation reflects Gallagher’s growth in both commercial and corporate portfolios and ensures the business is positioned to deliver more specialised expertise. He noted that the timing aligns with the integration of AssuredPartners, allowing for a “focused approach to client needs” and stronger alignment between Gallagher’s expanding operations and its client base.
Gallagher’s new structure underscores the continued consolidation and segmentation within the UK broking landscape. By sharpening its focus on distinct client categories, the broker is positioning itself to compete more effectively against both national networks and regional independents. The integration of AssuredPartners strengthens Gallagher’s presence in local markets while expanding its reach in key corporate sectors.
For insurers, the move signals potential shifts in distribution dynamics, with Gallagher’s enhanced regional network expected to channel more business through consolidated placement strategies. As brokers continue to scale and specialise, insurers may face greater pressure to differentiate through pricing agility, product innovation and service delivery in order to maintain visibility within major broking networks.